Privacy Policy

Last updated: 4th December, 2025

This Privacy Policy describes how Heatflux (also referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from visitors (“you,” “your,” or “user”) when you access and use https://www.heatflux.com/ (the “Site”) and any related services (collectively the “Services”).

By using the Site or Services, you agree to the collection and processing of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users of our Site:

  • Personal Information: This may include data you voluntarily provide when contacting us, signing up for newsletters, filling out forms, subscribing to updates or services — for example, name, email address, contact number, mailing address, etc.

  • Usage / Log Data: When you visit our Site, we may automatically collect certain information related to your visit. This can include IP address, browser type, device type, operating system, pages viewed, date/time of visit, referrer URL, and other diagnostic data.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track activity on our Site and store certain information. This may help us recognize you on subsequent visits, remember your preferences, and enhance your user experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • To provide, operate, maintain, and improve the Site and Services.

  • To respond to your inquiries, contact requests, or customer-service needs.

  • To send you updates, newsletters, marketing and promotional materials (if you opted in), and other information that may be of interest.

  • To monitor and analyze usage and trends, to improve user experience and Site performance.

  • For security, fraud prevention, and debugging purposes.

3. Disclosure of Your Information

We will not share or sell your personal information to outside parties except in the following situations:

  • With third-party service providers who perform services on our behalf — for example, hosting, email distribution, analytics, payment processing — and only as necessary to perform those services.

  • If required to do so by law, regulation, legal process, or requests from public authorities.

  • To protect and defend our rights, property, safety, or that of our users or others.

Unless explicitly stated, we do not share personal data for marketing or advertising purposes with third parties.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect and store information when you visit our Site. Cookies help us:

  • Recognize you when you return.

  • Retain your preferences and settings.

  • Analyze how you interact with the Site to optimize usability and performance.

You may choose to disable cookies via your browser settings; however, please note that some parts of the Site may not function properly if cookies are disabled.

5. Data Security

We take reasonable measures to protect the information you provide from unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encryption where appropriate, and internal access controls.

However, no method of transmission over the Internet or method of storage is 100% secure — so while we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, such as:

  • Right to access — request a copy of the data we hold about you.

  • Right to update or correct inaccurate data.

  • Right to request deletion of your personal data.

  • Right to opt out of certain uses of your data (such as marketing communications).

If you wish to exercise any of these rights, please contact us at the address given below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we process information.

If changes are significant, we may provide a more conspicuous notice (for example, via email or a prominent notice on our Site) in addition to updating the policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Heatflux
Address: 1650 Hwy 6, Ste 440, Sugar Land, TX 77478
Tel: 281-980-0325
Fax: 1-877-395-0760
Email: info@heatflux.com